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PRIVACY STATEMENT & POLICY

Privacy Statement
Kagan Logistics Pty Ltd acknowledges and takes seriously its obligations under the Privacy Act 1988 (as amended by the Privacy Amendment Private Sector Act 2000) and its associated National Privacy Principles (NPP’s). Kagan Logistics is therefore taking all reasonable steps to comply with the Act and to protect the privacy of any personal or corporate information held by it.

Privacy Policy
For the attention of individuals whose personal information may be collected by this organisation.

Purpose of the Policy
Kagan Logistics wishes to implement obligations under the Privacy Act and would like to take all reasonable steps in order to comply with the Act and protect the privacy of the personal information that we hold. This policy sets out how we intend to do so.

Kagan Logistics Services
Kagan Logistics is a privately owned business specialising in warehousing, distribution and supply chain services nationally. Kagan Logistics services include:
  • Distribution Services
  • Container Wharf Cartage and Storage
  • Warehousing
  • Value-Add Services

Personal Information
Kagan Logistics collects personal information from the following individuals:
  • Account Customers
  • Non Account Customers
  • Sub-Contractors
  • Employees

The personal information held by Kagan Logistics will vary depending on your relationship with Kagan Logistics. It may include your name, address, phone/fax/mobile numbers, e-mail address, credit card details (for those purchasing services that do not hold an account), banking details, and taxation details. If you choose not to provide personal information we may not be able to provide you with the services you require.

Collection of Personal Information
Kagan Logistics collects personal information in a number of ways including:
  • In Person
  • Over The Phone
  • Via Email
  • Via Fax

Use of Personal Information
Personal information may be used to:
  • conduct the services described above (see Kagan Logistics Services)
  • administer and manage those services including charging, billing and collecting debts
  • seek feedback from you on ways to improve Kagan Logistics’ service
  • provide you with information on Kagan Logistics’ activities and services
  • in response to specific enquiries, provide you information on Kagan Logistics services

Disclosure of Personal Information
Personal information may be disclosed to organisations outside Kagan Logistics. Such organisations may include:

* government and regulatory authorities and other organisations, as required or authorised by law
* contractors conducting delivery services

Accuracy and Security of Personal Information Held by Kagan Logistics
Kagan Logistics takes all reasonable precautions to ensure that the personal information collected, used and disclosed is accurate, complete and up-to-date. The accuracy of the information is, however, dependent to a large extent on the information with which we are provided. Kagan Logistics strongly recommends that you:

* advise us if there are errors in your personal information at any time
* keep us up-to-date with changes to your personal information

Whilst we take all due care and diligence in protecting the security, confidentiality and privacy of the information submitted by you, we cannot guarantee that our systems will be completely free from third party interception or damage to information transmitted by email which is caused by viruses. However we will do all we can to prevent security breaches such as regularly updating our security software. When you submit your personal information to us, it is sent across a secure server equipped with “firewall” software, which is able to prevent unauthorised access to our systems. Kagan Logistics will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for any purpose.

Access to Personal Information
You have the right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please contact us. Kagan Logistics reserves the right to charge a fee for searching for and providing access to your personal information.

Contact Details
If you have any questions in relation to privacy, please contact:
Mr Adrian Kagan
Privacy Officer
71 – 73 Pipe Road
Laverton North VIC 3026

Phone: (03) 9369 2688
Email: Adrian.Kagan@Kagan.com.au

Complaints
If you have any complaints about our privacy practices or wish to make a complaint about how your private information is managed, please contact the Privacy Officer.


Collection Statement


Recruitment
In accordance with National Privacy Principles, the following information is provided: The collecting organisation is Kagan Logistics Pty Ltd which can be contact by telephone on (03) 9369 2688, by email at www.info@kagan.com.au, or in writing Kagan Logistics Ltd, 71 - 73 Pipe Road, Laverton North, 3026.You may request access to any personal information we hold on you. The primary purpose for the collection of your personal information is to consider you for employment with Kagan Logistics, both now and any time in the future. Your personal information is not disclosed outside Kagan Logistics for recruitment purposes. The main consequence of personal information not being provided is that we may not be able to consider you for employment with Kagan Logistics.

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